terms & conditions

Cancellations due to Coronavirus

Cancellations of 24 hours or less in writing will incur a 50% cancellation fee.

This is because we will have bought product and engaged kitchen staff to prepare the catering thus leaving us out of pocket.

Orders & Pricing

  • Prices are subject to change without notification and are inclusive of GST but do not include staff, hire or delivery costs.
  • Please note on formal functions with less than 10 guests a $250.00 surcharge will apply.
  • Coffee & tea set up where no staff are present will incur a $70.00 set up / pull down fee to cover the cost of labour.
  • All cancellations must be in writing
  • Cancellations for cocktail & formal functions must be 72 hours prior to the event
  • Final numbers are required 3 working days prior to the event

     

    Dietary requirements

    • Dietary requirements will incur a surcharge of $2.50 per person per requirement
    • We can cater for most dietary requirements except Kosher
    • We can not guarantee that there are no traces of allergens in the food as we process all types of food
    • Dietary requirements are required 3 working days prior to the function

    Payment

    • All accounts are strictly 7 days unless otherwise arranged with management.
    • Invoices are issued electronically.
    • Payment can be made by credit card, direct credit, credit cards incur a 1.25% surcharge to cover bank fees.
    • Private functions and weddings are required to pay a 50% deposit to secure the booking.

    Equipment

    • All platters and catering equipment remain the property of Kitchen Witchery and  must be returned cleaned and in good order.
    • All breakages, non returns and damage will be charged for at replacement cost.